WE CREATE ARTWORKS, CONCEPTS, INTERIORS & BRAND DESIGN
EMPLOYEES ASK NEW QUESTIONS AND ANALYSE THE ANSWERS CUSTOMER SATISFACTION INCREASES
In the meantime Van Oirschot is now working with 8 applications. Sales, purchasing, logistics, finance & cash flow, management and stock (changes): QlikView plays a central role in all these processes, explains Sven Machielsen.
“Not only can we interpret data more quickly, but employees are also invited to ask new questions and to analyse the possible answers. “The analyses and reports allow us to make quicker adjustments, for example to pay more attention to products with higher margins. Customer satisfaction also increases because we detect issues per customer more quickly.”